Light to Insight

Support

Technical documentation

Our technical documentation allows you to register your customized system based on our reader very easily. The necessary support you need as private label manufacturer for registration of your product at local authorities in your target countries is given.

We work according to the Quality Management ISO 9001, ISO 13485 Standards and US FDA 21 CFR Part 820.

Registration documentation for ESEQuant LR3
OEM support

Ongoing trainings & maintenance

As part of our customizing service, we offer

  • Free remote training helping to optimize your lateral flow reader settings for best interpretation of your test bands
  • Constant troubleshooting to resolve any technical issues
  • Product development support from a dedicated Project Manager and a skilled interdisciplinary team
  • Ongoing maintenance, assistance and information about SW updates
  • Expert lateral flow development webinars and workshops that provide valuable insights and hands-on orientation

Download the latest software and manuals for your reader.

Frequently Asked Questions

DIALUNOX Products

ESEQuant LR3 - Technical Questions

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